Support

Need help with GrowFyt?

Write to us if something isn't working, you have a question about your account or you want to tell us something about the app.

Email us

We'll get back to you as soon as we can.

Write to [email protected]

What to include in your email

These details help us help you sooner:

  • The email address of your GrowFyt account.
  • Your device and the app version, if you know it. For example, "iPhone, iOS" or "Android" and your phone model.
  • What you were doing and what happened.
  • A screenshot, if you see an error.

Download a copy of your data

  1. Open GrowFyt and tap the menu button at the top left.
  2. Go to Settings › Privacy.
  3. Under "Your data", tap "Export" next to "Export my data".

You'll get a JSON file with your profile, plans, metrics and synced health data.

Delete your account

  1. Open GrowFyt and tap the menu button at the top left.
  2. Go to Settings › Danger zone.
  3. Tap "Delete my account" and follow the steps to confirm.

Deletion is permanent and can't be undone. If you pay for your subscription through the App Store or Google Play, cancel it in the store first: deleting your account does not stop the store's charges.

If you can't sign in to the app, email us from your account's address and we'll help you delete it. [email protected]

Privacy and terms

How we handle your data and the terms for using GrowFyt.